Privacy Policy

Personal identification information: full name, email address, phone number, and shipping/billing address when you create an account or place an order.

Payment information: we do not store card numbers or sensitive payment data. Payments are processed securely through Stripe (USD) and GoPayFast (PKR).

Usage data: pages visited, time spent on the site, browser type, IP address, and referring URLs collected automatically through cookies and analytics tools.

Communications: any messages, inquiries, or feedback you send us via the contact form or email.

To process and fulfill your orders, including sending confirmation emails and shipping updates.

To manage your account and provide customer support.

To improve our website, products, and services based on usage patterns and feedback.

To send transactional communications such as order confirmations, receipts, and tracking information.

To comply with legal obligations and protect against fraud or unauthorized activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use cookies to remember your cart contents, maintain your session, and improve site performance.

Analytics cookies help us understand how visitors interact with our website so we can improve it.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

We do not use cookies to track you across third-party websites.

Payment Processors: Stripe (USA) and GoPayFast (Pakistan) process payments securely. We share only the minimum information required to complete your transaction.

Shipping Carriers: we share your name and address with our delivery partners to fulfill your order.

Email Service: we use a third-party email provider to send transactional emails. Your email address is shared solely for this purpose.

We do not share your data with advertisers or data brokers.

All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Access to personal data is restricted to authorized personnel who need it to perform their duties.

Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide services.

Order information is retained for a minimum of 5 years for accounting and legal compliance purposes.

You may request deletion of your account and associated data at any time by contacting us.

Some data may be retained after deletion requests if required by law or for legitimate business purposes.

Access: you have the right to request a copy of the personal data we hold about you.

Correction: you may update or correct inaccurate information through your account settings or by contacting us.

Deletion: you may request deletion of your personal data, subject to legal retention requirements.

Objection: you may object to certain uses of your data, such as marketing communications.

To exercise any of these rights, email us at info@al-mugni.com with your request.

Our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that we have collected data from a child under 18, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated policy will be posted on this page with a revised "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@al-mugni.com

Phone: +92 321 4103377

Address: Punjab Co-operative Housing Society (PCHS), near DHA Phase 4, Ghazi Road, Lahore Cantt.